Warranty Policy
Last updated: December 03, 2025
Duration: 30-Day Limited Warranty
Coverage:
✔ Covers manufacturing defects only.
Does not cover:
- Normal wear and tear
- Misuse, accidents, or unauthorized modifications
- Damage caused by improper handling, storage, or use
- Cosmetic damage that does not affect functionality
How to Claim:
To submit a warranty claim, please email support@toolavo.com with the following details:
- Your order number
- Photos or video showing the defect
- A short description of the issue
Toolavo will review your claim and provide a resolution.
If approved, you will receive either:
- A replacement product, or
- Store credit of equal value
Important Notes:
- Warranty applies only to products purchased directly from Toolavo.com.
- Warranty is void if the product has been modified, misused, or intentionally damaged.
- Toolavo reserves the right to make the final decision regarding warranty claims.
7. Need Assistance?
📧 Email: support@toolavo.com
📞 Phone: +1 (213) 495-4229
📍 900 Wilshire Blvd, Los Angeles, CA 90017, United States
Business Hours: Mon–Fri 10:00 AM – 8:00 PM (PST)
Our Mission and Vision
Helping You Get the Flow of Your Life. Our goal is to make your cooking experience smarter, easier, and more enjoyable with Toolavo. We bring comfort and joy through hassle-free online shopping while offering premium cookware designed for your modern kitchen.
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Not satisfied? Return your purchase within 30 days for a full refund.
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