Payment Policy

Last updated:Β December 03, 2025
Applies To: Orders placed on Toolavo.com (USA only)

1. Accepted Payment Methods

We accept the following secure payment options:

  • Visa, Mastercard, American Express, Discover
  • Shopify Payments (all major credit/debit cards supported)
  • Apple Pay
  • Google Pay
  • PayPal

All payments are processed in USD.

2. Secure Payment

  • Toolavo uses Shopify’s secure payment gateway with SSL encryption.
  • Your personal and financial information is fully protected during checkout.

3. Payment Processing

  • Payment is charged at the time of purchase.
  • Orders are only processed once payment is successfully completed.

4. Need Assistance?

πŸ“§ Email: support@toolavo.com
πŸ“ž Phone: +1 (213) 495-4229

Business Address:
Toolavo
900 Wilshire Blvd
Los Angeles, CA 90017
United States

Business Hours: Mon–FriΒ 10:00 AM – 8:00 PM (PST)

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Our Mission and Vision

Helping You Get the Flow of Your Life. Our goal is to make your cooking experience smarter, easier, and more enjoyable with Toolavo. We bring comfort and joy through hassle-free online shopping while offering premium cookware designed for your modern kitchen.

24/7 Customer Support

24/7 Customer Support

Get help whenever you need it.

7-12 Day's Shipping

7-12 Day's Shipping

Fast & Reliable Shipping: 7–12 Business Days.

30-Day Returns

30-Day Returns

Not satisfied? Return your purchase within 30 days for a full refund.

Secure Payments

Secure Payments

Shop with confidence using our secure payment processing